Frequently asked questions

How do I get started?


Sign up online or via our mobile app. Once you've created your account you can place your order.




How do I pay?


Your payment information is stored on our secure server. When your laundry is ready for delivery, your credit card is charged. We accept Visa, Amex, Discover, Master Card and debit cards.




How do I schedule a pick up?


You can schedule a pickup either through the app or through our website. Just login and select the date and time of your pickup.




Is my laundry washed with other people's laundry?


Heck no! Every everyone's laundry is processed separately.





ADDRESS

 

110 SARATOGA AVENUE

BROOKLYN NY 11233

CONTACT

 

HELP@SOAPBOX.NYC

HELLO@SOAPBOX.NYC

Tel: 718-803-3110

Text us: 718-715-4771

 

HOURS

 

SUNDAY: 8 AM- 6 PM

MONDAY-SATURDAY: 8 AM-8PM

 

MAILING LIST

LAUNDRY LIC. NO 2053985-DCA

Terms & Conditions