I wanted to send a quick note that The Soap Box remains OPEN to provide all our clients an essential service during these uncertain times. The safety and health of our team and clients is the main thing on our minds. We want to maximize “no-contact” during deliveries as much as possible or practice social distance between our drivers and our clients when contact is necessary. We are working to ensure “no-contact” pickup and delivery in the following ways:
You can provide instructions on where the driver can leave or pickup your bags in the delivery instructions area when you place your order.
-Placing your bags at your front door for the driver to pickup once your receive the message the driver is on the way.
-Practice social distance when you do have to have contact with one of our team members.
-Provide building door codes if possible.Making sure your bags are closed completely and secured so no items can fall out.
-Place dry cleaning items in a separate bag.
-We love pets and sometimes they have accidents. Please place these items in a sealed bag and let us know so they can be handled and treated accordingly.
Our teams will be working to make sure we keep all of our surfaces and machines clean and disinfected during the cleaning process of all orders.
If you have any feedback, questions, or suggestions on more we can do to optimize prevention and continue to provide an essential service for you during these uncertain times, please reach out.
We will continue to update you as things evolve. Stay safe and be well. Sincerely, Waleed